Communication avenues include:
- Direct phone calls
- Calling trees
- Text messages
- Web sites / Blogs
- Facebook groups
- Weekly Den Meetings (announcements, handouts)
- Monthly Pack Newsletters
- Monthly Pack Meetings (announcements)
- Monthly Roundtable (announcements, handouts, discussions)
- Twice-Monthly Council Mailings
In preparing for this topic, our guest presenter, a Cubmaster, asked his Pack families for feedback about Pack communications - too much or little? Not timely? Poorly formatted? Too formal or casual? Inconvenient meeting days/times/places? Meetings too long or short? Meetings too informative or not enough?
As of Thursday afternoon, there were no replies, though another e-mail that same day, about popcorn prizes, had about half of the families replying.
Discussion questions prepared:
- How do other Packs handle communication?
- Do any Packs have a communication policy?
- Do any units experience communications related issues?
- Is there standard boilerplate text that Packs use to elicit feedback?
- Do Packs follow up emails with phone calls? All the time? Certain instances, only? When?
- Has a Pack found success using 1 (or more) means of communications?
- What kinds of positive and/or negative feedback have you received?
- Are there lessons that have been learned that can be passed on to other Packs? The Council at large?
- Cozi calendar: http://www.cozi.com/family-calendar.htm to keep a central online Pack calendar that everyone can consult
- Scoutlander free website: http://www.scoutlander.com/PublicSite/home.aspx
- Weekly News: One Cubmaster took an idea from his child's coach and he sends out an e-mail to his Pack families once every week about the activities for that week. He shared that having a calendar of a full year's activities is too much for many of this Pack's families, but focusing on just the week ahead works well.